Scrum Master certification exam preparation with sample questions


You need Scrum Master certification exam preparation with sample questions to easily get your Certified Scrum Master title. These words will be printed on your diploma. But to get your document, you must pass your certification exam.

In the article, we provide numerous sample questions and answers to prepare for the Scrum Master certification exam. The questions are suitable for the titles BVOSM, CSM and PSMI, and PSMII.

Sample questions and answers to prepare for the Scrum Master certification exam

Your team wants to go on vacation and they ask you to postpone your sprint retrospective until the beginning or end of the next sprint.

Answer:
The retrospective can be postponed until the start of the next sprint.

Justification:
Retrospection can only be postponed until the beginning of the next Sprint because it is necessary to clarify the problems that arose before the team during the previous Sprint. Reference: “Preparation for the Certified Scrum Master certification exam for PSM, CSM or BVOSM“, https://securityinformationeventmanagement.com/preparation-for-the-certified-scrum-master-certification-exam/

The client tells you that they are starting renovations in their office and asks you to email them a summary of your meeting with the team and your thoughts on the Sprint Review meeting. You are fully trusted for your analysis.

Answer:
The summary from the Sprint Review meeting will be sent, not by me, but by the Product Owner, because he knows the client’s requirements better and will be more complete, with a recommendation that he must attend the next meeting or at least have a representative.

Justification:
In addition to the team members (all roles), representatives of the client and/or users must be present at the Sprint Review meetings. The team’s progress with the product is presented to them. Source: “Preparation for PSM, CSM, and BVOSM Scrum Master certification exam with sample questions“, https://www.policymatters.net/preparation-for-psm-csm-and-bvosm-scrum-master-certification-exam-with-sample-questions/

Your director has heard that your Sprint is coming to an end, but there is unfinished business. He’s angry and asks you to remove several large User Stories from the ones planned for the end of the sprint and replace them with smaller ones that you can find in the general list.

Answer:
I will not change the Sprint, what is left will be carried over to the next Sprint.

Justification:
Sprints are created in a sprint meeting with the team, then it is determined which tasks will be completed and they are not changed until the end of the deadline that is set. Tasks that have not been completed are transferred back to the “board” and it is decided when they will be included for implementation, usually at the next sprint. Read more: “Preparation for Certified Scrum Master certification exam with sample questions”, https://www.azarnewsonline.com/preparation-for-certified-scrum-master-certification/

The team tells you this morning that they are done with all their work two days before the end of the sprint and asks you to arrange a meeting with the customer to have the Sprint Review meeting with them and start the new sprint tomorrow. While you’re at the Sprint Review meeting, they’ll attend some interesting company training, but they promise to get back at you by asking HR to give you an extra day off this year.

Answer:
I will consult with the Product Owner to find out if this will be possible and if so I will arrange it, if not I will convey to the team that this will not happen.

Justification:
The only reason I do it is the fact that the team wants to attend training, if there was any other reason I wouldn’t even consider it. The only reason to end a sprint is if the User Stories being worked on are no longer needed by the product. Termination of the Sprint itself is not within my authority, this decision must be made by the Product Owner. Source: “Preparation for Certified Scrum Master certification exam with sample questions“, https://www.shihannews.net/preparation-for-certified-scrum-master-certification-exam/

Your team tells you that they prefer not to work to a precise fixed time for the sprints, but prefer that each sprint have a duration according to their work and their judgment. They have already discussed this proposal with the Product Owner role and he has said that he has no objections.

Answer:
I’m against this, I think it’s a mistake, sprints should be of equal duration.

Justification:
The sprint should be of equal duration. Work during the sprint should be selected according to it, not the other way around. My role as a Scrum Master requires just that, to make sure the processes are followed and that things happen “as written by the books”.

Your assigned Product Owner on the project is away on a business trip to the client and has sent you the Sprint Goal for the next sprint this morning. Also made a collection of all the user stories the team will be working on.

Answer:
I will use the materials that whoever has prepared and hope that we and the team will understand as precisely as possible what is required. More on the topic: “Example questions for the Scrum Master certification exam“, https://customer-service-us.com/example-questions-for-the-scrum-master-certification-exam/

Justification:
User stories are prepared solely by the Product Owner, in his absence, the team cannot decide which stories to work on. With instructions and tasks left, the best we can do is try to follow them as best we can.

The Product Owner of the project has sent you an email stating that he will be collecting detailed information on many details and plans to engage with the customer in an ongoing manner to describe as many details as possible about the work for a long time to come.

Answer:
Collecting detailed information is a good practice, but I’m not sure it’s a good idea to plan the work for a long time ahead. Check original idea: “Preparation for the certification exam for CSM and PSM I (BVOSM) Scrum Master“, https://www.mu7club.com/preparation-for-certification-exam-scrum-master/

Justification:
The main advantage of Scrum is that it is “flexible”. Enables timely adjustments to tasks based on client, user, and organizational requirements. Long-term work planning should only serve as a guide because we live in a very dynamically changing time, and what we are expected to do today, and tomorrow may not be relevant.

You are coming back from vacation. The team and the Product Owner of the project tell you that there is no time and the sprint should start without planning, with the team working independently and selecting the User Stories ranked at the top of the Product Backlog collection.

Answer:
There is always Sprint planning time and the Sprint length does NOT change.

Justification:
The sprint must always be planned, if this is not done, chaos ensues, and no one knows what he is doing when he should be ready and what exactly is expected of him. The fact that the User story is at the top of the Product Backlog collection does not always mean that it is the most important and urgent thing to work on. Therefore, it is discussed by all, and the upcoming work is planned.

Your Product Owner role has shared with the team that certain functionality is expected in a few months. Your team plans to do technology research now to save themselves potential problems and skill gaps later.

Answer:
Research isn’t a bad practice as long as it doesn’t interfere with the workflow.

Justification:
“Looking so far into the future” is not recommended. By the time we get to the distant problems, there may be much better solutions by then, they may not turn out to be as big as they seem now, or we may not get to them at all, we don’t know what direction the product will take. Being prepared for future problems is good, as long as it doesn’t cause problems in the current job. Therefore, a retrospective of the work is done after each sprint and the next sprint is planned, to make it clear what the problems are and what needs to be worked on, we should NOT “get ahead of our time”. Reference: “Certified Scrum Master exam preparation with sample questions“, https://customessaysonline.net/certified-scrum-master-exam-preparation-with-sample-questions/

A member of your team who plans to take a leave of absence soon has just started working on a User Story that he expects to be scheduled for the next sprint.

Answer:
Only work on tasks intended for current Sprints.

Justification:
The stories in the Sprint are selected by the Product Owner and the team at the Sprint Planning meeting, they are worked on until the next Sprint. Team members do not choose for themselves what to work on, and they certainly do not work on a User Story that is destined for a future Sprint.

A team member expresses dissatisfaction with the idea of ​​everyone knowing what the other is working on. He is used to solitude. He prefers to work without explaining what exactly or having his work visible in software systems. It guarantees to deliver very good results and right on time.

Answer:
This is not the Scrum model of work, it is not even teamwork and it is unacceptable. If he doesn’t like that, he doesn’t belong on this team.

Justification:
Work where “the left-hand does not know what the right hand is doing” is not teamwork, and it cannot be Scrum at all. Once he is part of the team, he will follow the rules of the team. The team does not consider one person, but everyone, individual guarantees for results and time mean nothing in the “team game”. “The fact that the striker scored 3 goals does not prevent the team from losing 5 to 3”. Another idea: “Preparation for the Certified Scrum Master exam (PSM, CSM, BVOSM)“, https://mpmu.org/preparation-for-the-certified-scrum-master-exam-psm-csm-bvosm/

Your colleague, the Scrum Master of your organization, meets you in the hallway and asks for advice on the length of his team’s sprint. No one on the team can suggest a duration for their sprint. He asks you to recommend him a time for their sprint.

Above:

There is no exact formula for choosing the length of a sprint, one could try for 2 weeks and then judge, it’s not a problem to do a few trials runs as long as they don’t go on forever.

Justification:

The length of the Sprint depends on the experience of the team, the nature of the work, the deadlines, the time of the year (in the vacation season or the holiday season things drag on), and a bunch of other factors. It is possible to do 2 test sprints at the beginning of the project to find out who best suits the team’s pace. After that, a length must be selected. If it is not sufficient, the tasks should be reduced, if it is excessive, the tasks should be increased, but not to change the Sprint. Read original article: “Preparation for Scrum Master certification exam on Sprint event“, https://medfd.org/preparation-for-scrum-master-certification-exam-on-sprint-event/

The Product Owner role on your team wants to change the sprint duration to 6 weeks because you are starting a very complex systems integration and don’t want to discredit yourself, your team, and the organization to the customer with sprints where there is a risk that you won’t be able to deliver actual work done.

Answer:
I do not intend to support this decision

Justification:
The length of the Sprint should not change, it breaks the rhythm of work, no matter how complex the work is. It should be broken down into small parts that fit the length of the Sprint. Better to delay product functionality than to create a poor-quality product.

You receive an email from your client’s Project Manager. It asks if there is any problem if your sprint is 6 business days. He expects a quick response so he knows what to pass on to his superiors.

Answer:
6 working days is quite a short time for a Sprint, according to the minimum it should be 2 weeks or 10 working days.

Justification:
The team must be very experienced to work with such a short Sprint. However, even in this situation, I do not recommend that it be so. 2 weeks is the minimum, in my opinion, it allows the team not to feel pressured by time, and leaves room for some unforeseen situations and time for an adequate reaction. Read more: “Professional Scrum Master Certification Online“, https://pm.mba/posts/scrummaster-certification-online/ (Visit the website here)

Your director tells you that he has read a lot of information on the Internet about Scrum and wants you to time your sprints to one work week to reduce potential risk.

Answer:
I don’t think it’s a good idea. The short print time will increase the risk in my opinion.

Justification:
In a Sprint, the team is always up to date with the new requirements, there are more frequent meetings, retrospectives, and planning, this reduces the risk of mistakes in understanding the wishes of the stakeholders, but creates a sense of urgency, increases the pressure on the team, mistakes are made due to haste and neglect and reduces product quality.

The meeting starts and a member of the Development team starts asking questions to the other participants.

Answer:
I’ll let him lead the meeting, that’s the basis of the meeting after all.

Justification:
Sprints should be led by a team member or the Scrum Master role. As long as the presenter is not always the same person. This may mean that some are trying to be informal leaders or to impose their opinion on other members.

You get an email from the marketing department upstairs. Since they don’t know where you’re holding your Daily Scrum meeting, they ask you to tell them in advance so they won’t be late.

Answer:
I will tell them where the meeting is, but I will ask for an explanation of why they feel they should attend the meeting. And I will politely ask that they not attend. Reference: “Preparation for Scrum Master certification and tips for Scrum professionals”, https://www.kievpress.info/preparation-for-scrum-master-certification/ (Visit original website)

Justification:
Only the Development team and the Scrum master should attend these meetings, the only one who can receive an invitation is the Product Owner. However, the invitation must come from the team, not self-invitation.

A representative from your client is on a business trip to your office, but only for a very short time. He will leave early tomorrow morning. 15 minutes before your meeting, a member of the team asks that you call him so that he can provide as much important information as possible while he is here.

Answer:
I don’t think that’s a good idea. And I will recommend that this not happen.

Justification:
It is good that the information about the product comes only from the Product Owner, if we get it from a third party, we break the flow of information and skip an important role in the organization. The Product Owner knows how to properly articulate the details and convey them to the team in an appropriate manner. Original source: “Preparation with sample questions for Scrum Master certification exam CSM & PSMI”, https://wikipedia-lab.org/preparation-sample-questions-scrummaster-certification-exam/ (Check reference)

Your colleague is late for your Daily Scrum meeting and has sent the following email with answers to common team questions:
“Hello! I was working on a user password reset yesterday. It’s not ready yet and I’m continuing today. I think I’ll be successful by the end of the day. I ran into a few problems, but I got around them quite flexibly”

Answer:
I appreciate that he made an effort to send a response, but it defeats the purpose of the Sprint, and I would ask that it not be repeated.

Justification:
We should not allow Daily Scrum meetings to become reporting meetings. They are for discussion and communication with other members, not for reciting completed work and reports.

During your Daily Scrum meeting, a colleague tells the others:
“Yesterday I was working on uploading the profile picture for the users. Today I will create some automated tests with different common situations to make sure there are no offshoots. It turns out that the test server does not have libraries installed for all supported photo file formats. I’m going to go down to the Development Operation guys today and ask them to put them on and then I’ll let you know. In the meantime, know that you can run into this problem too.” Reference: “Free preparation for the Scrum Master certification exam (CSM, PSMI, PSMII, BVOP)”, https://brightonbot.com/preparation-scrum-master-certification-exam/ (Visit the website here)

Answer:
I’m glad he did a good job yesterday and has a plan for what he’s going to do today, I just don’t like 1e there isn’t much room left for discussion.

Justification:
It is good to be able to have a discussion about what to do during the day, as well as to discuss possible obstacles or obstacles that appeared during the previous day. If there is no discussion, the whole event turns into a monologue and recital, a boring debriefing meeting.

During your Daily Scrum meeting, a colleague tells the others:
“Yesterday I was in the design room to discuss the graphic elements for the next sprint. Today I will integrate all the icons into the registration form. I think there will be a small problem, but I will manage” Read more: “Free training to prepare for the Scrum Master Certification exam”, https://www.islandjournal.net/scrum-master-certification-exam/

Answer:
Very wrong practice, I do not accept such behavior at all.

Justification:
I guess with good intentions he went and did it, but it is a very harmful practice. It is not good to get ahead of the events, it is necessary to work on what has been discussed with the team, and to pursue the set goals in this Sprint, not two sprints ahead, even if this turns out to be of help moving forward. In the team, it is important here and now to observe the specific Stories.

Your Product Owner comes to your Daily Scrum meeting right before it ends and politely asks everyone to repeat what they’ve shared because he’s about to meet with a customer representative who has asked him for a development update.

Answer:
I am not happy with the situation that has arisen, but considering the decency and well-being of the organization, I will ask colleagues to quickly repeat things. Original article is published on EduWiki: “Best Scrum Master Certifications for 2022 and 2023“, https://eduwiki.me/best-scrum-master-certifications-for-2021-and-2022/

Justification:
The late appearance at these meetings, especially by people who are not invited, is not a good practice and is not accepted with a “good eye”, it should not happen at all. Despite the unpleasant situation that has arisen, in my opinion, a good tone should be maintained, as long as this does not become a habit.

Right before your Daily Scrum meeting, your director sent you the following email:
“Hi! Can you have colleagues from another department come to your daily team meeting to observe how your Scrum events are going? I promise they won’t interfere in any way”

Answer:
I don’t like the idea of ​​having outsiders at the meeting, but if it is for an “educational” purpose, I will accept it.

Justification:
The presence of people external to the team will break the rhythm, may worry some of the members, and reduce the benefits of the meeting, even if they sit quietly and meekly in the corner. If their presence is to see how it is conducted and what exactly the procedures are, to familiarize themselves with the mechanics of the meeting, I would accept it, but it should not happen often, after all, we are at work, not at school. Read more: “Best Scrum Master certification online”, https://scrumtime.org/best-scrum-master-certification-online/

One of the members of the Development team has asked the Product Owner to attend the meeting to share important information, but the others are strongly against it, as they feel that your Product Owner will know important details about their implementation method and this will disrupt Development their harmony.

Answer:
I will invite the Product Owner to the meeting despite the reluctance of the rest of the team. It is important to make things clear and that the information is accurate and timely. If the other members are so worried about not understanding information that should not be understood, I will suggest that they do not discuss it at this time, but focus on the unclear issues. Author’s original website: “Preparation for the Scrum Master certification exam (BVOSM, CSM, PSM)“, https://mstsnl.net/preparation-for-the-scrum-master-certification-exam-bvosm-csm-psm/

Justification:
It is important to receive timely information about the product and to clarify ambiguities in time, so as not to get errors that will later be expensive to fix.

Your Daily Scrum meeting is underway. Tomorrow is the last day of the sprint. There are several User Stories left unfinished that it is certain cannot be completed until tomorrow.

Answer:
As much as it bothers me, I will not spur the team and we will leave them for the next Sprint.

Justification:
In my opinion, it is better to leave the tasks for the next Sprint or for further, it depends on how they are allocated in the Backlog, than to push them and get errors and bugs in the product, due to haste and carelessness, in pursuit of the deadline. Read more here: “Quick and easy preparation for the Scrum Master certification exam“, https://www.businesspad.org/quick-and-easy-preparation-for-the-scrum-master-certification-exam/

A member of the Development team shares that he spent all day yesterday trying to speed up responses from your client’s marketing department. They take too long with their responses and don’t send him the information he needs to complete his work.

Answer:
I will ask him to stop this practice, this is the Product Owner’s job, not the Development team’s

Justification:
Everyone has a role in the organization and must respect it. There should be no skipping and performing functions that do not belong to the member in question. If he needs more information, he should address it to the Product Owner, and not correspond with the client or his employees.